Terms and Conditions

Terms and Conditions 

1. Scope

These terms and conditions apply to all orders placed by consumers and businesses through our online store. By placing an order, you agree to the terms and conditions outlined below.

2. Contractual Partner

The purchase contract is concluded with:
[Your Company Name]
[Your Address]
[Your Phone Number]
[Your Email Address]
[Your VAT ID (if applicable)]

3. Conclusion of the Contract

  1. The presentation of products in the online store does not constitute a legally binding offer but an invitation to place an order.
  2. By clicking the "Order Now" button, you submit a binding order for the items in your shopping cart. The confirmation of receipt of your order is sent immediately after the order is placed but does not constitute acceptance of the contract.
  3. The contract is only concluded when we send you an order confirmation or ship the goods.

4. Prices and Payment

  1. All prices are inclusive of statutory VAT and exclude shipping costs, which are added during the checkout process.
  2. Payment methods available include:
    • Credit/Debit Card
    • PayPal
    • Bank Transfer
    • Other payment methods (specify if applicable)
  3. Payment is due immediately upon conclusion of the contract unless otherwise agreed.

5. Shipping and Delivery

  1. Delivery is made to the address specified by the customer.
  2. Delivery times are indicated on the product page. If no delivery time is specified, delivery will occur within [X] business days.
  3. If a product is unavailable, we will inform you immediately and refund any payments made.

6. Right of Withdrawal (Widerrufsrecht)

  1. Consumers have the right to withdraw from the contract within 14 days without giving any reason.
  2. The withdrawal period is 14 days from the day you or a third party (other than the carrier) receive the goods.
  3. To exercise your right of withdrawal, you must inform us via:
    • Email: [Your Email Address]
    • Address: [Your Company Address]
  4. You may use the attached withdrawal form template, but it is not mandatory.
  5. Consequences of withdrawal:
    • We will refund all payments received, including delivery costs (except additional costs for non-standard delivery), within 14 days of receiving your withdrawal notice.
    • You must return the goods at your own expense unless otherwise agreed.

7. Retention of Title

The goods remain our property until full payment is received.

8. Liability

  1. We are liable for damages caused by intent or gross negligence.
  2. For slight negligence, we are only liable for breaches of essential contractual obligations.
  3. Liability for indirect damages, such as lost profits, is excluded unless required by law.

9. Data Protection

We process your personal data in accordance with the GDPR. For more information, please refer to our [Privacy Policy](link to your privacy policy).

10. Dispute Resolution

  1. The European Commission provides a platform for online dispute resolution (ODR), which you can access at https://ec.europa.eu/consumers/odr/.
  2. We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

11. Final Provisions

  1. German law applies to all contracts concluded with us, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
  2. If any provision of these terms and conditions is invalid, the remaining provisions remain unaffected.